Update room status
Audience: Housekeeping / front desk
Objective: Move rooms through Pending → In progress → Completed so arrivals get clean rooms.
Requires: housekeeping (or broader roles with HK access)
Before you start
- Know which rooms need service (post-checkout tasks appear automatically)
- On multi-property sites, confirm active property
Steps
- Open Front Desk housekeeping kanban, or
/hkon mobile. - Find the task for the room.
- Start the task (In progress).
- When finished, mark Completed / clean per UI actions.
- Confirm the room shows ready for the next assignment on Front Desk.
Result
Room is available for check-in when status is clean/ready.
Variations
- Network issues: HK task patches may queue offline - use Sync now when back online.
- Hindi labels: see Hindi UI.