15-minute hotel demo path
Audience: Front desk / F&B staff shipping a client demo
Objective: Complete one guest stay story end-to-end on a seeded or live property.
Time: ~15 minutes
Before you start
- You can sign in (workspace from
/onboardingor an invite) - Hotel / Hybrid workspace with at least one clean vacant room and an open F&B floor (sample data helps)
- Role: cashier, manager, or admin
Language note: Guest bills, GST invoices, and thermal receipts stay English only. Hindi is for housekeeping staff UI (/hk), not guest paperwork.
Path
1. Login
- Open
/loginand sign in with your workspace account. - After auth you land on Your workplace (
/apps) — the department launcher.
2. Apps launcher
- On
/apps, open Front Desk (hotel apps). - Keep this tab ready; you will return for checkout and night audit.
3. Walk-in check-in
- On Front Desk, choose Walk-in.
- Pick a vacant clean room, enter guest details, optional deposit (cash / UPI / card).
- Confirm check-in — an open folio is created with room charges.
More detail: Walk-in check-in.
4. Folio
- Open the guest folio from the room tile or in-house list.
- Confirm room line(s) and any deposit.
- Leave the folio open — F&B will post onto it next.
More detail: Manage folio.
5. F&B charge-to-room
- From
/apps, open F&B Floor (or Table View). - Open a table, add menu items, fire KOT if kitchen is in the demo.
- Settle with Charge to room → pick the in-house guest / folio from step 4.
- Confirm the F&B amount appears on the folio.
More detail: Charge to room.
6. Checkout
- Return to Front Desk → open the same folio (or today’s Departures).
- Check out → take payment → generate the GST invoice.
- Share or print as needed (English paperwork only).
Housekeeping gets a dirty-room task after checkout. Optional: show /hk with Hindi staff UI.
7. Night audit (pointer)
- From
/apps, open Night Audit (admin/manager). - Walk the checklist / Hotel GL story for the demo.
- On a sandbox only: run the close if you intend to roll the business date.
More detail: Run night audit.
If something is blocked
| Blocker | Where to go |
|---|---|
| No property / rooms | Property setup |
| Hotel module off | Enable Hotel / PMS |
| Need rooms after retail | Migrate to hospitality |
| Team access | Team & roles |
| F&B outlets / stations | F&B settings |
Next
- Full setup week: Hospitality first week
- Client trial script:
docs/CLIENT-TRIAL-GUIDE.md - Operator overview: Operator overview