Create a reservation
Audience: Front desk
Objective: Book future dates so arrivals appear on the board.
Requires: front_desk
Before you start
- Know arrival/departure dates and preferred room type
- Guest name and phone/email when available
- Optional: booking channel note (OTA-style manual channel fields exist for tracking)
Steps
- Open Front Desk → New booking (
/front-desk/reservations/new). - Enter guest and stay dates.
- Choose room type (and rate plan as prompted).
- Save the reservation.
- On arrival, open the reservation → Check in → assign room → optional deposit (
/front-desk/check-in/[id]).
Result
Reservation appears in arrivals. After check-in, a folio is active for the stay.
Variations
- No-show: handled at night audit for un-arrived confirmed bookings.
- Partner/website bookings: see Partner quickstart.